Managed network security services
For any customer relationship to work properly you need to put in all your effort and strength into it. The most important thing that comes into consideration where this relationship is concerned are the service level agreements, or SLA’s as we call them.
Any network is vulnerable to attack, and the client needs to be aware what are the threats that it may get. The biggest problem faced these days is that the people who are the so called attackers, there skills at attacks are ever evolving and becoming even more sophisticated. As companies expand more and more today through different methods like e-commerce, intranet, it becomes even more important for them to be secured against these attacks.
Network security is a solution provided by many providers these days. So there is bound to be competition. Every company thinks about its own profit so what they want is that at the lowest prices they should get reliable access to the most advanced security technologies that can be offered. Most companies look for external providers when it comes to network security so that they can put there own man power and resources to other productive work and help the growth of their business even more.
Service level agreements are based on various priorities. Some are considered very critical while others may not be so but still have to completed in the allotted time. But in either, the priorities are set very clear from the beginning itself and work needs to be addressed accordingly. The biggest problems company face is what would happen if they are not able to follow these service level agreements. Breaching them is considered a very serious problem and you could be really punished. Service level agreements are of different priority levels and some can be as critical as you may have to complete the work assigned in a few hours or their could be serious complications.
What is important in a situation like this is that all the people assigned assigned to the work give it their all. People should be well lead by someone so that all the high priority can be completed in the time assigned, otherwise their could be repercussions. In a case when the work is really important, it becomes very important that the responsibilities are well assigned, that is the company and the client should both be well aware as to who will be responsible for the delay in the work and who will be responsible for what problems if their occur any.
Another problem you may face if you are involved in providing security services in today’s time is that you should be well aware of the latest changing threats and technologies that seem to be evolving every day. The various problems you could face in today’s fast changing time are that as the networks become bigger and increase in size with the blink of an eye securing them becomes more and more difficult. The number of viruses and worms is ever increasing, so you have to be aware what the latest threats are and how to guard your clients against them. Among other threats there is the problem of spam mails, you just know these days is which mail to open and which one could contain a virus ready to burst all your work. You have to always comply with the rules or the customer could really sue you which is good in no way, is it? Two more threats i would like to bring your attention are that with the growing wireless communication, somebody could intrude and gain access to your vital work. The last but not the least threat being the fact as the business models become more and more complex giving them full proof security is becoming more and more difficult and this increases the chances of attack.
Another very important thing you should keep in mind when you are talking about providing the best network security is that it is very important in such situations that there is constant communication between the customer and the clients to make sure that the issues and problems are always discussed at length and their is nothing that is left out. Until and unless you are working well in tandem, good work output will not be achieved and isn’t that what we all are working for. Lets put in our best foot forward and stop all anti social elements from effecting the way we work.